If your order arrives damaged, faulty or incorrect, please contact us as soon as possible so we can arrange an appropriate replacement or refund.

For food safety and hygiene reasons, we may not be able to accept returns of coffee once it has been opened or its seal has been broken, subject to your statutory rights.

Please see our Shipping & Returns Policy for full details.

Website & Intellectual Property
All True Arabica branding, photographs, text, graphics and other website content belong to TRUE ARABICA COFFEE LIMITED or are used with permission and must not be reproduced for commercial purposes without our consent.